Health & Safety

Protocols


For more than 30 years, the Washington Duke Inn & Golf Club has offered service defined by courtesy, care and compassion. Now more than ever, we are committed to further extending this level of hospitality to each guest, ensuring a safe experience and peace of mind.

To that end, we have partnered with Dr. Carol McLay of Duke University Hospitals & Clinics, Department of Infection Prevention & Hospital Epidemiology, to develop service protocols, training and best practices.

We remain focused in our efforts to provide you with an exceptional experience today, tomorrow and into the future. We look forward to welcoming you to the Washington Duke Inn & Golf Club.

Guest Services

Along with increasing disinfection procedures throughout the Inn, we have also amended some services for your safety.

  • Touchless hand sanitizing stations have been installed throughout the property for guest use.
  • The Fitness Center will be cleaned and sanitized frequently, especially during high use periods. Disinfectant wipes will be provided for guests to sanitize equipment before and after use.
 

Employee Protocols

Our staff will follow specific daily procedures to maintain a healthy environment for all guests and employees.

  • All staff are required to use proper hand hygiene at the beginning of each shift, and on a routine basis. Hand sanitizing stations are available throughout the property.
  • Any employee who feels unwell will not report to work.
  • All employees have received training on safety protocols and best practices for sanitation and cleanliness.


Cleaning and Disinfecting

Based on recent trends and guidance, we are continuing to practice exceptionally effective health and safety initiatives while easing back into our standard services. Our housekeeping services still include some modifications, but rest assured that we have taken special care in cleaning and sanitizing guestrooms and public areas. We have enhanced and increased the frequency of our already rigorous cleaning procedures in all guest rooms and public areas throughout the hotel, utilizing fast acting, effective cleaning products.

The health, safety and comfort of our guests remain our highest priority. Should you have any questions or concerns, please call us at 919.490.0999.