Accessibility

Accessibilty Information for Washington Duke Inn

The Washington Duke Inn and Golf Club (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria.  In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

Digital Accessibility Compliance Guidelines and Goals

We follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. In  accordance with WCAG 2.1 AA-Level Compliance, our website strives to meet four core principles known by the acronym POUR.

Perceivable. This includes providing alternatives to non-text content and alternatives to time-based media.
Operable. We ensure the website is compatible with users’ browsing methods.
Understandable. Our content and information on all amenities is provided in a clear, concise way that avoids ambiguity.  
Robust. A wide range of technologies can be used to access our site content.   

Continuous Digital Monitoring

Our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. The site is continually evaluated using accessibility monitoring tools and assistive technology.  

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any  accessibility-related questions or comments, we are listening. Please contact us at (Wd-reservations@wdigc.com) or 800-443-3853 with a description of the issue you encountered and your contact information. Your experience matters to us.

The Washington Duke Inn & Golf Club website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.  

Despite our best efforts to ensure accessibility of the Washington Duke Inn website, www.washingtondukeinn.com, there may be some limitations. Keyboard users may not be able to access elements within the interactive map, due to older technology that does not allow for accessibility adaptations. All information found in the interactive map can be accessed in this PDF (https://demo.cendyn.com/interactive-map/washington-duke-inn/pdfs/Washington%20Duke_Meeting-Event%20Collateral_web.pdf). Please contact us at Wd-reservations@wdigc.com or 800-443-3853 if any additional assistance is needed. 

Accessible Features and Amenities

The Washington Duke Inn & Golf Club is ADA compliant in accordance with the (pre-1991) construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.  

Property features

Accessible public entrance. Entrance door width is 8 feet.  

The registration desk is 46” high. It does not have an accessible surface, but has space to hand materials back and forth to guests who use wheelchairs.

Accessible 32”-high concierge desk, which used to check in guests who use wheelchairs.

Accessible route from the public entrance and rooms to the registration area.

Accessible elevator with braille instructions. Height of the highest button in the elevator is 48”. Accessible route to the elevator from the public entrance, registration desk and rooms.

Accessible food and beverage outlets:
Fairview Dining Room
Bull Durham Bar
Vista Restaurant

All food and beverage outlets have door widths of 8 feet.

Accessible route to all food and beverage outlets from the public entrance and rooms.

Accessible meeting and event facilities. All meeting rooms and event facilities have door widths of 8 feet.

Accessible route to all meeting and event facilities from the public entrance and rooms.   

Accessible exercise facilities. Accessible route to exercise facilities from the public entrance and rooms.  

Accessible pool and hot tub, both with lift. Accessible route to pool and hot tub from the public entrance and rooms.

Accessible golf locker rooms. Accessible route to golf locker rooms from public entrance and rooms.

Accessible business center. Business center has door width of 35”.  Accessible route to business center from the public entrance and rooms.  

Accessible route from parking area to the main entrance.

Accessible public restrooms (Lobby and Conference Center restrooms).

Accessible emergency exit with door width of 35”.

Accessible transportation with advance notice.

Visual (strobe light) alarms.

Braille signage.

Wheelchair ramps where needed.

The hotel has a TTY for guest use.

The hotel's guest room televisions have closed captioning or closed captioning decoders are provided.

Service animals are welcome at the Washington Duke Inn & Golf Club.  

Accessible Guest Rooms

Accessible King Room, featuring:

  • Entrance door width of 36”
  • King bed
  • Accessible bathroom with transfer shower with grab bars and built-in shower seat
  • Lowered removable shower head
  • High toilet with grab bars (toilet seat available on request)
  • Towel rack/shelving below 33”
  • Open vanity with wheelchair access
  • 32” high bathroom countertop
  • Lowered 43” closet rod and 48” closet shelving
  • Lowered peephole at 48”
  • Lowered safe at 48”
  • Doorbell for hearing impaired
  • TTY kit available


Accessible Double Room, featuring:

  • Entrance door width of 36”
  • Two full size beds
  • Accessible bathroom with roll-in shower with grab bars and built-in shower seat,
  • Lowered removable shower head
  • High toilet with grab bars (toilet seat available on request)
  • Open vanity with wheelchair access
  • 32” high bathroom countertop
  • Lowered 43” closet rod and 48” closet shelving
  • Lowered peephole at 48”
  • Lowered safe at 48”
  • Doorbell for hearing impaired
  • TTY Kit available


Accessible route from public entrance and registration area to accessible rooms.

Standard guest rooms

  • Guest Room
  • One Bedroom Suite
  • Terrace Suite
  • Deluxe Suite
  • Family Suite
  • Two Bedroom Deluxe Suite
  • Ambassador Suite
  • Homestead Suite
  • Presidential Suite


All standard rooms have entrance door widths of 35”, bathroom door widths of 35” and grab bars in the bathtub/showers. Please note that they do not have any additional accessible features.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Washington Duke Inn & Golf Club website. The hotel is not responsible for any third-party content on the website.